Refund and exchanges
At Lashzaphire, we strive to provide our customers with the best possible shopping experience. However, we understand that there may be times when you need to return an item. Here is our refund policy to help guide you through the process.
All items must be returned to us in order to qualify for a refund, even if they are not in their original condition. If any items are missing, we will discount the refund accordingly.
To be eligible for a refund, all items must be returned within 14 days of the delivery date. We cannot make any exceptions to this policy.
If you wish to return an item, please contact our customer service team as soon as possible. We will provide you with instructions on how to return the item and process your refund.
We reserve the right to refuse any refund request if we believe that it is fraudulent or if the returned items do not meet our refund policy criteria.
Thank you for shopping with us, and we hope that you are completely satisfied with your purchase.